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The Weather Channel

The Weather Channel

weather.com
What is your customer experience with The Weather Channel?

The Weather Channel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

The Weather Channel has a 1.7 star rating from 468 reviews, with 18% who would likely recommend. Consumers report high price level, frequent app and website failures, and many ads despite paid subscriptions.

Key Takeaways for Future Customers

  • Expect mixed The Weather Channel reviews and frequent app redesigns affecting usability.
  • Consider alternatives if you value fast, ad-free forecast access.
  • Be cautious about subscriptions and auto-charge practices.

Negative Feedback / Risk Areas

  • Customer complaints about billing, hard-to-cancel subscriptions, and no responsive customer service.
  • Poor app performance: slow loading, intrusive ads, missing local reports and inaccurate forecasts.
  • Frustration with reduced local coverage and UI changes.

Positive Feedback

Users praise coverage reliability historically and personalities like Jim Cantore.

View full overview ›

Media from reviews

The Weather Channel - I sincerely miss the Twilight Live...
The Weather Channel - I sincerely miss the Twilight Live... - Image 2The Weather Channel - CancelThe Weather Channel - Weatherchannel.com disappointmentThe Weather Channel - Paid my subscription- can't get twcThe Weather Channel - UI UpdateThe Weather Channel - UI Update - Image 2
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Show reviews that mention
app weather weather channel channel ads update information format phone screen
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Michelle G Tlw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Why, why, why!! The breakdown of the...

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Why, why, why!! The breakdown of the daily weather on the cover page sounds ridiculous!

Is it being written by AI ~ sure sounds like it because it's not direct and to the point! It's "fluffed," "sing-songy!" Go back to humans composing the daily breakdown!!!

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Anonymous

New update sucks

The new weather channel app is crap. You need to switch back.

View full review
303 comments
Guest

Way too woke disgusting

Guest

A computer programmer would find the app hard to use. Why are they forever more trying to reinvent themselves.

Common ordinary people are the ones who try to use the app. Keep it simple stupid.

Guest

Can't access radar info,IT SUCKS

Guest

I agree that new app is terrible.

Lanah Anu

Garbage app and my widget locations are useless now. Stupid decision, maybe the Bud Light exec works for TWC now.

Jasiyah Mhh
reply icon Replying to comment of Lanah Anu

My thoughts exactly!

Guest

I don’t need a radar map for the week. Put it back to an hourly map please.

Guest

I agree this was NOT an improvement. It is no intuitive nor useful.

Guest

After several years of using this app I just deleted it. The “update” is not user friendly, it’s actually a very unattractive mess.

Why change what was working well? Glad to have found another app that’s much easier to read.

Guest
reply icon Replying to comment of Guest-2568213

All I can say is I hate it went to local news and Weather

Guest
reply icon Replying to comment of Guest-2568213

I agree. I deleted mine too. Why mend something that is not broken?

Guest

I hate the new weather channel app. It’s terrible. Please go back to the old one

Guest
reply icon Replying to comment of Guest-2562831

Terrible!!! Return to old app.

Guest

Two-thirds of the screen is radar. why?

The daily/hourly is visually awkward. Ugh.

Guest
reply icon Replying to comment of Guest-2562201

It’s as if they tried to find a way to make it as useless & hard to use as possible. They succeeded.

Guest

Wind stream is very glitchy and hardly ever can get it to work when I need it to, I’ve been a premium user for years but this year it’s the worst, I’ve sent many e-mails asking for help and no responses, I won’t be using them again next year if they don’t fix soon, old version was much better

Guest

Reduce the size of the radar map! Show more current data on the screen instead (humidity, %rain, wind)

Guest
reply icon Replying to comment of Guest-2554698

Agree!

Guest

I agree..t updated app is terrible! Need to revert to old version.

Mamoru Lkm

Top line is comparing Today atr temps to slightly higher or lower than yesterday’s. Who cares?

Is it gonna rain or not?

Is it Gina be nice or not? Awful and hard to find local radar.

View more comments (302)
Anonymous

Totally hate the new update. Will not use.

AI Highlights
  • - I loved the weather channel.
  • - The new version is terrible; the color is awful.
  • - No quick 15-day look.
  • - I am dropping it now.

I loved the weather channel. The new version is terrible.

The color is awful and most of all there is no way to do a quick look at the 15 day.

Fine if you want to show mornings and afternoons just let me have it the old way and then let me ask if I want something more. It’s terrible and I am dropping it now.

View full review
143 comments
Guest

I hate this change it takes too much time to navigate. I will be looking for a new app for my weather!

Guest

Hate it. Ugh Hard to read.

Guest

I agree

Guest

I wish that I never updated the new weather channel app, it sucks and I wish that I could go back to the old one. Absolutely hate the new one, please change it back!!!!!!

Guest

I also hate the new format. I am switching to weather bug

Guest

I agree that the new format for weather,com is almost useless. At least give us the option to keep the old format. If not you lose another long time user.

Guest
reply icon Replying to comment of Guest-1877043

Everytime I get used to the new format they change it again. I am so over the weather channel!!!

Guest

Yes...Weather Channel has messed things up with the 10/15-day forecast. The new format is nearly unusable to me. I am already going elsewhere (but periodically check to see if the problems have been fixed...no luck so far).

Guest

The new format is absolutely terrible . Can't even print a reasonable 5 or 10 day forcast. Much more difficult to navigate, PLEASE go back to the previous format

Guest

I don’t like it either—the change wasn’t a good move.

Jamela Yrp

The Internet website is very annoying as without even touching “Cashman” the site opens up this site

Guest
reply icon Replying to comment of Jamela Yrp

The new format is absolutely TERRIBLE Will use another service

Guest

True

Guest

Why do you have to update with a totally inferior product. I will find and use a better alternative. Pity I have used Weather Channel for years.

Guest

I do not like the new update. Go back to the old version, it was so much more user friendly to see the forecast. Will be looking for a replacement

Tristina Jmm

typical eastern weather channel. Why do you even bother to comment on the WEST as it is a total joke.

You don't even know the west exists except when it is cold you never fail to remind us. You are pathetic. So just keep the channel as the EAST as that is all you know about. We thought Chris would do a better job but he is even worse.

We don't even watch it anymore as it is so bad. When or whom can we contact so the complaint gets to the correct base.

Guest

New app is also difficult to navigate and there is just too much clutter and not easy to find what you're looking for. I'm going to Weather Nation

Guest

I liked the weekly forecasts the weather channel used to have as well. Besides all the dumb shows they broadcast, in my opinion, TWC favors the eastern half of the United States much of the time and the west coast where I live doesn't seem to get as much coverage.

Guest

Weather sucks and so does the guessing weather channel

Guest

It does not show anything. App works 2 times a day.

I want the old app back.

This one is terrible. I am going to delete it and find another one.

View more comments (142)
John A Jxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newark, New Jersey

I sincerely miss the Twilight Live...

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AI Highlights
  • - Twilight Live is missed and should return permanently as a soft wake-up and sleep aid, and it's preferred over talk-based content and Heavy Rescue.
The Weather Channel - I sincerely miss the Twilight Live...
The Weather Channel - I sincerely miss the Twilight Live... - Image 2

I sincerely miss the Twilight Live programming. And wish theyd go away from their talk based repetitive garbage.

I work long hours when Im not in bed with health issues and it was nice to have something gentle and soft to wake up to as well as having something there when I couldnt sleep. Please bring this back permanently. I know you might not think its worth it, but there is a huge demand for this type of programming and content and its so much better than watching heavy rescue that feels like its 30 minutes of annoying, repetitive commercials for 30 minutes of not so great show.

Please. There are many more like me than you might realize.

Pros:
  • Accurate data
  • Information
  • Love the old version
Cons:
  • Too many annoying commercials
  • Time it takes to access the desired information
  • Too much talking

Preferred solution: Apology and correction, even if they won’t apologize a visible and noticeable course correction

User's recommendation: Start boycotting and getting weather direct from the NWS

View full review
Patrick C Wvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

New Design is AWFUL

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Hourly view shows one thing at a time: Temp OR wind OR Precipitation. You have to scroll down to see the day/time you want, then scroll back up, then change it and scroll back down. It's honestly the most miserable experience imaginable if you want to look at more than one thing!

Pros:
  • Ive always used it clean interface
Cons:
  • Worthless unless you pay too many ads
  • New design removes key functionality like seeing the weather

Preferred solution: Go back to the old design

User's recommendation: Go Somewhere Else.

View full review
Richie Lzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Weather channel inoperable, no help

FINALLY got the "help" line. No answer, voice mail only.

Never returned my call! I paid for the premium ad-free weather.com, has been inoperable for about a WEEK, can't get hold of anyone to fix it!

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Deborah W Vlh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Davisville, Missouri

Location

When weather alerts are shown close up there is no state reference. We as viewers have no idea where you are.

Preferred solution: More information on where you are showing specific info. Like what State.

View full review
Kay j Yzf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tucson, Arizona

Stop auto charge

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AI Highlights
  • - I'm being charged for a service we don't have and want it canceled.
  • - There was no phone call or email to cancel.
  • - Please cancel now.

trying to cancel a service that we do not have, but we are still being charged for it

no phone call

no email to send to

so, please cancel, NOW>>>>>>>>

That you for your attention to this matter of national security...

Loss:
$85
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: never, ever sign up for this thing

View full review
Anonymous
map-marker Alexander City, Alabama

Horrible app! Full of ads that cover the entire page.

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Terrible site

Too many ads. Slow to download

Stop covering the daily rain percent with your ads.

Terrible site!!!

User's recommendation: Use another weather app.

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Kay j Yzf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Van Nuys, California

Easy to sign up for/ hard to cancel

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AI Highlights
  • - No customer service.
  • - Hard to cancel.
  • - They have been charging my credit card despite no service.
  • - Easy to sign up.

No customer service

Does any one release why this service is so hard to cancel?

They have been charging my CC and per their website I do NOT have service

Easy to sign up for

Hard to cancel

View full review
Ileana P Qfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

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The Weather Channel - Cancel

Not paying to get help, App not working, Cancel my subscription, This get worse by asking for a payment up front to fix your problem.

Loss:
$30

Preferred solution: Full refund

View full review
Anonymous
map-marker Trenton, Michigan

Lack of coverage on blizzard in Michigan upper peninsula

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AI Highlights
  • - Coverage stopped at Green Bay, rarely reaching Marquette.
  • - Upper Peninsula counties got over 3 feet of snow; I couldn't contact family.

I was dismayed because The Weather Channel had very little coverage of the blizzard snowstorm going on in the upper peninsula of Michigan. I have family that lives up there and was concerned about what they were going through.

96-97% of the time they stopped the coverage at Green Bay Wisconsin, very rarely even going into Marquette Michigan, which is in Michigan's upper peninsula near Green Bay. I was unable to contact them. Many counties in the upper peninsula got in excess of 3 feet of snow.

Shame on The Weather Channel for not covering it better. Since I have no other way of keeping track of the weather in upper Michigan I have no choice but to watch The Weather Channel, bur I'm not happy about it.

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Anonymous
map-marker Holmen, Wisconsin

Disappointed

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AI Highlights
  • - Ads load quickly and play fine.
  • - The content you want to see doesn't load or loads slowly due to ads, making me leave.

It seems the ads load right up and play just fine and dandy. The things you actually want to see either do not load at all or take so long (due to ads?) that I end up leaving.

Very frustrating. Go elsewhere

User's recommendation: Go elsewhere.

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Anonymous
map-marker Duxbury, Massachusetts

Fed up with this website!

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I would give it negative stars if possible! This website is one of the worst for performance, it's slow, glitchy, freezes, and has WAY too many ads. It needs MUCH improvement!

User's recommendation: Recommendations to future customer.....use a different website!

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Kaleb F Tsc

Love my new job

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IF I COULD GET HIRED IN 2036 IN December IT WILL BE IN THE EASTERN TIME ZONE SO THANK YOU I WANT TO STAY INSIDE IF I CAN GET A HOTEL

User's recommendation: ASK THEM IF THERE NEW

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Anonymous
map-marker Ocean City, Maryland

Latest app change

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AI Highlights
  • - Navigation is difficult; daily/hourly info are hard to find.
  • - Ads are intrusive with games.
  • - I may switch to AccuWeather or Weather Underground.

To difficult to navigate, Daily, Hourly and other useful information that was easily accessible before is now at the top. Ads have been ridiculous with stupid games to play, I want the weather not games. No choice but to move to accuweather or weather underground

User's recommendation: Uninstall

View full review

About

Summary

Since 1982, WeatherChannel has brought timely weather information to the world. Beginning as a 24-hour, 7 day television network devoted entirely to weather, it has expanded across several mediums to bring the breaking weather to its viewers and users. Cable Networks through the WEATHER STAR, the immediate real-time relay of severe weather watches and warnings is the most vital service provided by WeatherChannel. Information from the National Weather Service, such as severe weather alerts and current conditions, is transmitted to custom equipment at each cable location, as are thousands of customized weather forecasts prepared by WeatherChannel meteorologists. Consistently rated in the Top Five for News, Entertainment, and Information web sites by Media Metrix formerly PC Meter, Internet web site at www.weather.com features current conditions and forecasts for over 98,000 locations worldwide, along with local and regional radars.

The Weather Channel reviews and complaints

The Weather Channel is ranked 448 out of 6636 in Media category

Area Served

USA, Australia

Payment Methods

VISA

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