The Weather Channel Phone Numbers and Emails

Toll-Free Number:

  • (800) 426-4968

Customer Service:

  • (800) 426-4968


  • (914) 499-1900


  • (914) 765-4739

The Weather Channel Emails:

Complaints/ Feedback
United States
Customer Service
Outside the United States
Emergency/ Hotline
National Meteorological Services
Copyright Infringement Inquiries, Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

The Weather Channel Contact Information

The Weather Channel Website:

The Weather Channel Online Chat:

Corporate Office Address:

The Weather Company
Interstate North Parkway
Atlanta, Georgia 30339
United States

Other Info (opening hours):

Additional Contact Numbers:

Customer support: Text "HELP" to 78676

Privacy Inquiries

1001 Summit Boulevard, Floor 20

Brookhaven, GA, USA 30319


IBM (other than IBM Cloud and IBM Cloud Video)

1 North Castle Drive

Armonk, NY 10504

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The Weather Channel Rating Based on 402 Reviews

Rating details

more details
Product or Service Quality
Style and Design
Coverage Area

Rating stats

Rating trend

Summary of The Weather Channel Customer Service Calls

01:26 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Weather Channel Customer Service?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Subscription that hasn't activated.”
  • “I want to cancel premium pro service”

Product/ Service Question:

  • “I am insurance agent and took some pics of customer house and area in San leon Tx”
  • “Quality of broadcast”
  • “Have a grandson turning 10 who for last 2 years follows this channel. Birthday soon and he insists going to college in Colorado as best for weather, then moving to Atlanta to work for you. Really want to find few things from your channel for him”

Payments and Charges Question:

  • “Billed incorrectly”
  • “Billing incorrect”
  • “Coupons”

Request for Information Question:

  • “Because of something they put on their show today I want to clarification”
  • “I want to know why the eyeOf the tropical storm is black I have been living in Florida for 60 years I'm asking a very simple question can someone please give me a simple answer”
  • “New to Florida have question on storm surge. How far inland does it come as I'm about 20 miles to the hernando co coastline near Brooksville fl”

Staff Question:

  • “Paid for premium service”
  • “My premium service disappeared”
  • “No service”

Account Question:

  • “I have my premium account and it works on my iPad but it's not kicking in on my iPhone”
  • “I paid for premium but it will not let me sign in.”
  • “Cant access my account via tv”

Shipping and Delivery Question:

  • “Yall cannot get the weather right, you constantly change it and it is still wrong”
  • “Please let Domenica Davis know that two large packages were delivered to her old address at 78 West 82nd St. She can contact me to arrange access to the building. Thanks, JA”

Refund Question:

  • “Refund for app”

Cards Question:

  • “There charging my card”

Employment Question:

  • “They do a absolutely *** job at what they do this weather channel is never right”

Website/ Application Question:

  • “App issues”

Other Question:

  • “Severe thunderstorm warning”
  • “Change local weather back to normal”
  • “The guy talking on tv needs new pants they are horrible and he wore them 2 days ago”


The Weather Channel Terms of Service
To read more:
The Weather Channel Privacy Policy
To read more:
Top The Weather Channel Services

Weather Forecast, Reporter, Customer Care

Top The Weather Channel Products

Tv Channel, Application Software, Website

The Weather Channel Pros and Cons

Pros: Old app, Weather on the 8s, Was good, Timely forecasts, One

Cons: New app, See my comment above, Very little to like, See comments, All the rest


Since 1982, WeatherChannel has brought timely weather information to the world. Beginning as a 24-hour, 7 day television network devoted entirely to weather, it has expanded across several mediums to bring the breaking weather to its viewers and users. Cable Networks through the WEATHER STAR, the immediate real-time relay of severe weather watches and warnings is the most vital service provided by WeatherChannel. Information from the National Weather Service, such as severe weather alerts and current conditions, is transmitted to custom equipment at each cable location, as are thousands of customized weather forecasts prepared by WeatherChannel meteorologists. Consistently rated in the Top Five for News, Entertainment, and Information web sites by Media Metrix formerly PC Meter, Internet web site at features current conditions and forecasts for over 98,000 locations worldwide, along with local and regional radars.

The Weather Channel reviews and complaints

The Weather Channel is ranked 140 out of 727 in Media category

Area Served

USA, Australia

Payment Methods


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