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Contact The Weather Channel Customer Service

How to Reach a Person at The Weather Channel

Verified Contact Information

Headquarters:

  • 1-914-499-1900
  • 1-978-983-6300

Legal:

  • 1-914-765-4739
    IBM
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The Weather Channel Emails:

Complaints/ Feedback
United States
Customer Service
App Support, Outside the United States, TV Devices Subscription Questions
Emergency/ Hotline
National Meteorological Services
Legal
CCPA Inquiries, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails, Press Inquiries

The Weather Channel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular The Weather Channel Phone Number
1 (914) 499-1900
Average Hold Time
00:00:51
Average Calls duration
1 minute
Most Popular The Weather Channel Email Address
feedback@weather.com
The Weather Channel Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact The Weather Channel?

Most Popular Number:

(914) 499-1900
Total calls: 805 Issues resolved: 17 Last call: May 11, 2026

The Weather Channel customer service phone number is 914 499 1900. The telephone number of the head office is 978 983 6300. The support number of the company allows clients to talk to the representatives. To solve the subscription problems, turn to the other The Weather Channel contact methods. The legal specialist has the number 914 765 4739. In case of issues with privacy or confidentiality, use this The Weather Channel phone number to report about the suspicions and get in touch with the legal specialists.

The Weather Channel email is feedback@weather.com. This is the mailing box for feedback and complaints. The Weather Channel customer service has the email android.support@weather.com. This is the mailing box to solve the issues with the Android application. If you use the service outside the USA, turn for help to the internationalsupport@weather.com. The mailing box for the emergency requests is meteoalarm@zamg.ac.at. The privacy inquiries you can send to the privacy@weather.com.

The Weather Channel address is 1001 Summit Boulevard, Floor 20 Brookhaven, Georgia 30319 United States. The address of The Weather Channel headquarters you can use as mailing. Turn to it to send the official correspondence and other documents. The legal specialists are located at the address IBM 1 North Castle Drive Armonk, NY 10504. To choose the country on the website, click the globe icon at the top of the screen and turn to the weather forecast of the location you are looking for.

The Weather Channel hours are Monday through Friday from 8 a.m. to 9 p.m. EST. The schedule can be changed within the national holidays. The website offers support 24/7. Clients can check the weather online, turn to the membership conditions and other types of information.

The Weather Channel site provides customers with the ability to leave the online feedback. Press the Feedback icon at the bottom of the page to submit it. On the downside you can review the icons to get to the social networks of the company.

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Contact Information

The Weather Channel Website:

The Weather Channel Help Center:

Corporate Office Address:

The Weather Company, LLC
1001 Summit Boulevard, Floor 20
Brookhaven, Georgia 30319
United States

Other Info (opening hours):

Additional Contact Numbers:

Customer support: Text "HELP" to 78676


Mailing Address:

Legal

IBM (other than IBM Cloud and IBM Cloud Video)

1 North Castle Drive

Armonk, NY 10504

More contact details

Summary of The Weather Channel Customer Service Calls

2.5K TOTAL
CALLS
01:03 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Weather Channel?

Request for Information Question:

  • “Report information Kansas City Kansas”
  • “I have questions”
  • “I have a question”

Account Question:

  • “Have premium account… will not work on ipad- not recognizing my log in”
  • “Can you email me a link to do a password change”
  • “Can’t sign in. The email on my subscription is no longer in service.”

Product/ Service Question:

  • “Complain”
  • “Problem with app”
  • “Complaint”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “I want to cancel the service and get a refund.”
  • “Cancellation”

Payments and Charges Question:

  • “Paid for the app but can't get it on my new phone”
  • “Cut my streaming off after I paid for a yearly rate”
  • “Can't hook up paid my monthly payment”

Return/ Replace Question:

  • “Change annual payment credit card”
  • “Change location not working”
  • “Correcting info on earthquake. Depth of yesterday quakes was 19 miles not 40! Very shallow”

Website/ Application Question:

  • “Website issue”
  • “Cannot get app after paying”
  • “App complaint”

Staff Question:

  • “Cannot get service from my tv app”
  • “Because you are taking my money and i can not see your service on tv!”
  • “No service”

Shipping and Delivery Question:

  • “Location is spelled incorrectly”
  • “What to see how I can get the weather channel on my smart tv I am will to pay the 3.99 a month”
  • “Do not received and paid for”

Refund Question:

  • “Refund”
  • “Refunds needed”
  • “To have monies refunded back to me”

Cards Question:

  • “New credit card”
  • “New credit card number”
  • “Needing a purchase pin number to get the westher channel”

Employment Question:

  • “Job”
  • “Because it is the only job that you can be wrong every day and not show any rain, but then it rains in 15 minutes you guys suck”
  • “Comment on what a wonderful job you did tonight!”

Other Question:

  • “Last week u interviewed a African American male that lost his everything. He was saved by hiding in his closet, He looked very distressed. I would like to send him some money if possible. How would i go about sending him some money? Mississippi”
  • “Next week weather”
  • “No wind gusts shown”

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