The Weather Channel Phone Numbers and Emails

Toll-Free Number:

  • (800) 426-4968
Send Message


  • (914) 499-1900


  • (914) 765-4739

The Weather Channel Emails:

Complaints/ Feedback
United States
Customer Service
Outside the United States
Emergency/ Hotline
National Meteorological Services
Copyright Infringement Inquiries, Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

The Weather Channel Website:

The Weather Channel Help Center:

Corporate Office Address:

The Weather Company
Interstate North Parkway
Atlanta, Georgia 30339
United States

Other Info (opening hours):

Additional Contact Numbers:

Customer support: Text "HELP" to 78676

Privacy Inquiries

1001 Summit Boulevard, Floor 20

Brookhaven, GA, USA 30319


IBM (other than IBM Cloud and IBM Cloud Video)

1 North Castle Drive

Armonk, NY 10504

The Weather Channel Rating Based on 475 Reviews

Rating details

more details
Product or Service Quality
Style and Design
Coverage Area

Rating stats

Rating trend

Summary of The Weather Channel Customer Service Calls

00:59 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Weather Channel?

Request for Information Question:

  • “To find out if it is safe to travel”
  • “Questions about your channel”
  • “Question about time”

Product/ Service Question:

  • “Local on the 8s does not work”
  • “Local on the 8s not working”
  • “TiOrnado damage at 505 county line ex. Mansfield 30055 snd neighbor”

Activation/ Cancellation Question:

  • “I want to cancel premium pro service”
  • “Cancel”
  • “Cancel subscription”

Account Question:

  • “My recover password does not work”
  • “Tried creating a password for TV cahhel but your app keeps rejecting my properly created password”
  • “I signed up fof ad free now i have to log in why do i want to keep this psin in the ***”

Payments and Charges Question:

  • “Charges on 2 accounts”
  • “Payment method”
  • “Am being charged 4.99$ and I didn't authorize it”

Staff Question:

  • “My premium service disappeared”
  • “Need to To talk to live customer service”
  • “Paid for premium service but do not have premium service”

Website/ Application Question:

  • “Report website problems”
  • “App problem”
  • “App issues”

Shipping and Delivery Question:

  • “Where is Reynolds's at in Charleston”
  • “Where is the coverage for Hurricane Ian? I live in Tarpon Springs, Florida.”
  • “To get the phone number or address of the black guy who tried to save the lady and her kids in Kentucky”

Refund Question:

  • “Refund”
  • “I'm sorry I found out I can't afford the subscription. Please could you refund my money”
  • “Refund for app”

Cards Question:

  • “You guys took money off my NetSpend card $29 and I want it back I did not order it”
  • “I have a quick solution to the strained card on I95 North”
  • “There charging my card”

Employment Question:

  • “They do a absolutely *** job at what they do this weather channel is never right”

Other Question:

  • “Forecast for 3/16 from Atlanta Georgia to Kansas City mo”
  • “To correct a problem on broadcasting”
  • “Graphics are wrong”



Since 1982, WeatherChannel has brought timely weather information to the world. Beginning as a 24-hour, 7 day television network devoted entirely to weather, it has expanded across several mediums to bring the breaking weather to its viewers and users. Cable Networks through the WEATHER STAR, the immediate real-time relay of severe weather watches and warnings is the most vital service provided by WeatherChannel. Information from the National Weather Service, such as severe weather alerts and current conditions, is transmitted to custom equipment at each cable location, as are thousands of customized weather forecasts prepared by WeatherChannel meteorologists. Consistently rated in the Top Five for News, Entertainment, and Information web sites by Media Metrix formerly PC Meter, Internet web site at features current conditions and forecasts for over 98,000 locations worldwide, along with local and regional radars.

The Weather Channel reviews and complaints

The Weather Channel is ranked 248 out of 1341 in Media category

Area Served

USA, Australia

Payment Methods


Compare The Weather Channel To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

8 reviews
522 reviews
Hallmark Channel
2632 reviews
Write a review
Do you have something to say about The Weather Channel? What happened? What can we help you with?
Submit review Don't show this popup